Product Demonstration Ambassador

2 weeks ago

Ottawa, Ontario, Canada Advantage Solutions Full time
Job Title:

Senior Shift Supervisor

Job Description:

Are you passionate about delivering exceptional customer experiences and showcasing products in a dynamic retail environment?

We are seeking a highly motivated Senior Shift Supervisor to join our team at Advantage Solutions. As a Senior Shift Supervisor, you will play a key role in leading by example, providing outstanding customer service, and preparing and demonstrating products to our valued customers.

Responsibilities:

  • Prepare and demonstrate food and non-food vendor products to our customers.
  • Interact with customers and management in a friendly, enthusiastic, and outgoing manner.
  • Generate brand awareness and positive product impressions to increase sales.
  • Provide excellent customer services, including assessing the needs of the customer to best recommend products.
  • Assist Event Manager with day-to-day operations and oversee in-warehouse events in their absence.

Requirements:

  • Flexible schedule, including weekend availability.
  • Stand comfortably for up to 6 hours a day.
  • Basic computer skills.
  • Excellent communication skills and superb member care.
  • Able to follow written and verbal instructions, perform routine tasks with minimal supervision.

Position Summary:

The Senior Shift Supervisor will assist the Event Manager to direct and coordinate warehouse activities relating to successful events, promotions, and sales of vendor products in accordance with established policies and procedures.

Job Duties:

  • Engage the consumer by creating brand awareness and enthusiasm.
  • Dynamically sell product to the member.
  • Support the Event Manager's direction of all associate-related activities engaged in creating daily and weekly events, promotions, profile events, and growing sales of vendor products.
  • Coordinate organization and execution of non-food events, road shows, and special events.
  • Optimize customer satisfaction/loyalty through improved operations.
  • Lead by example to engage the consumer, create brand awareness, enthusiasm, and sales through event sampling and promotions.
  • Assist Managers to process daily event results in order to provide timely reports to the Payroll and Accounting department to accurately process payroll and vendor billing.
  • Oversee product preparation, presentation, and storage of vendor products and supplies.
  • Ensure associates follow DPIS and Scheduling instructions to provide adequate sample amounts and quality events.
  • Assist Managers with health, safety, and sanitation issues in order to maintain a safe and clean work environment for employees and customers in compliance with all OSHA requirements, other governmental regulations, and company standards.

Supervisory Responsibilities:

Direct Reports - This position does not have supervisory responsibilities for direct reports.

Indirect Reports - May delegate work of others and provide guidance, direction, and mentoring to indirect reports.

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