Customer Service Ambassador

3 weeks ago


Ear Falls, Ontario, Canada LCBO Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, engaging with customers, and promoting our products.

Key Responsibilities:

  • Provide best-in-class customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Engage with customers, sharing product knowledge and promoting our products to drive sales and customer satisfaction.
  • Assist with receiving and stocking merchandise, maintaining a clean and organized store environment.
  • Perform cash handling and operate a point-of-sale system accurately and efficiently.
  • Work collaboratively with colleagues to achieve sales goals and provide exceptional customer service.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to interact with customers, colleagues, and management.
  • Ability to work in a fast-paced retail environment, with a focus on customer satisfaction and sales growth.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 40 pounds and stand for long periods.
  • Availability to work a variety of shifts, including evenings and weekends.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A comprehensive training program, including onboarding and ongoing training and support.
  • A fun and inclusive work environment, with opportunities to engage with colleagues and customers.


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