Strategic Account Director

3 weeks ago


Vancouver, British Columbia, Canada Amazon Web Services Canada, Inc. - D46 Full time
About the Role

The Global Account Leader will be responsible for providing strategic leadership and management of our global customer relationship with one of the largest communications providers in Canada. This role will involve building and maintaining key relationships, developing and managing opportunities, monitoring deployment projects, and engaging virtual resources. The successful candidate will define executive relationships within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews, and maintaining customer satisfaction.

Key Responsibilities

The Global Account Leader is responsible for teaming with the customer's IT and other organizations to build strategic relationships across the account, articulating a clear vision, and generating enthusiasm. This role will involve selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The position will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams, and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.

About the Team

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Hybrid Work

We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our Canada Amazon offices.

We are open to hiring candidates to work out of one of the following locations:

Toronto, ON, CAN | Vancouver, BC, CAN

BASIC QUALIFICATIONS
- 7+ years of technology-related sales, business development, or equivalent experience
- Bachelor's degree or equivalent
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

PREFERRED QUALIFICATIONS
- Experience selling cloud solutions at a software company or equivalent
- Experience with AWS and technology as a service (IaaS, SaaS, PaaS)


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