Customer Experience Lead

2 weeks ago


Aurora, Ontario, Canada The Home Depot Canada Full time

Customer Experience Manager Job Summary

At The Home Depot Canada, we're looking for a Customer Experience Manager to join our store leadership team. As a key member of our management team, you will be responsible for overseeing the execution of store standards across the entire store, ensuring exceptional customer service and a seamless shopping experience for our customers.

Key Responsibilities:

  • Develop and implement store standards to enhance customer service and shopping experience
  • Lead and motivate store teams to achieve sales and customer service goals
  • Collaborate with other departments to ensure a cohesive shopping experience
  • Analyze sales data and customer feedback to inform business decisions
  • Identify opportunities for process improvement and implement changes

What We Offer:

As a Customer Experience Manager at The Home Depot Canada, you will have the opportunity to work in a fast-paced and dynamic retail environment, where no two days are ever the same. You will be part of a team that is dedicated to providing exceptional customer service and a seamless shopping experience.



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