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Food Service Supervisor

2 months ago

Red Deer County, Canada Subway Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively to meet customer needs.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, adhering to Subway's high standards for food quality and safety.
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring that customers receive exceptional service.
  • Administrative Tasks
    • Prepare and submit reports on sales, stock, and other relevant metrics to inform business decisions.
    • Maintain accurate records of stock, repairs, sales, and wastage to optimize inventory levels and minimize losses.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and under pressure.
    • Physical stamina to stand for extended periods and handle heavy loads.
Working Conditions

This is a permanent, full-time position requiring 32 to 40 hours of work per week. The work environment is fast-paced and physically demanding, requiring attention to detail and the ability to work under pressure.