Toronto Venue Host Lead
2 weeks ago
VIP Concierge Experience
At Live Nation Canada, Inc., we're looking for a skilled Toronto Venue Host Lead to join our team at History, a state-of-the-art venue in Toronto. As a key member of our hospitality team, you'll be responsible for creating a warm and inviting environment for all guests.
About the Role:
- Create a personalized experience for VIP guests, understanding their needs and preferences.
- Assist with the execution of VIP spaces, ensuring seamless delivery of exceptional service.
- Foster strong relationships with internal stakeholders, maintaining open communication regarding guest experiences.
- Prioritize tasks effectively, juggling competing demands while remaining calm under pressure.
- Maintain up-to-date knowledge of venue details, event schedules, and premium space layouts.
- Leverage technology, such as SevenRooms, to optimize table management systems and enhance the guest experience.
- Demonstrate adaptability, flexibility, and a passion for delivering outstanding customer service.
Requirements:
- 2+ years of experience in fast-paced hospitality environments, with a strong background in VIP hosting or concierge services.
- Experience working with reservation systems, preferably with familiarity using SevenRooms.
- Excellent communication skills, with the ability to build rapport with diverse groups and provide tailored recommendations.
- Able to work independently and collaboratively as part of a dynamic team.
- Demonstrate a high level of organization, attention to detail, and problem-solving skills.
- Absorb new information quickly, with a willingness to learn and grow in a rapidly changing environment.
Compensation:
$50,000 - $60,000 per year, depending on experience.
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and opportunities for professional development.
About Us:
Live Nation Canada, Inc. is a leading live entertainment company, dedicated to creating unforgettable experiences for our fans and artists alike. We're committed to fostering a culture of inclusivity, diversity, and excellence.
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