Food Service Supervisor

1 week ago

Peterborough, Ontario, Canada Firehouse Subs Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Firehouse Subs. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure they are meeting expectations.
  • Food Quality and Safety
    • Ensure that all food is prepared and presented to the highest standards of quality and safety.
    • Conduct regular quality control checks to ensure that food meets our standards.
  • Customer Service
    • Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
    • Ensure that all customer interactions are positive and that customers feel valued and appreciated.
  • Operations and Administration
    • Prepare and manage budgets, forecasts, and other financial reports as required.
    • Manage inventory, supplies, and equipment, ensuring that we have the resources we need to operate efficiently.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate or equivalent experience.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong problem-solving and analytical skills.
    • Ability to work independently and as part of a team.
Work Environment

This is a fast-paced environment that requires the ability to work under pressure and make decisions quickly. The successful candidate will be able to work in a standing position for extended periods and will be required to lift and move equipment and supplies as needed.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Food Service Supervisor looking for a new challenge, we encourage you to apply.

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