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Customer Service Representative

2 months ago


Duncan, Canada Thrifty Foods Full time

About Thrifty Foods


We are a proudly Canadian company with a passion for delivering exceptional shopping experiences and amazing food to all our customers.


With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo or another of our great banners but we are all one extended family.



A Little About Us


We are a family of 131,000 employees who share a collective passion for making life better – great experiences, families, communities, and our employees. We are a family nurturing families.



Our Mission


To nurture the things that make life better by providing excellent customer service, quality products, and an engaging environment that delivers exceptional experiences for our customers.



Job Description: Cashier

Cashiers play a vital role in our store operations, providing friendly and professional service to our customers while processing transactions accurately and efficiently.


The ideal candidate will have basic level numeracy skills and the ability to work independently in a fast-paced environment.



Responsibilities:

  • Provide excellent customer service by greeting customers, responding to their inquiries, and resolving any issues promptly
  • Maintain an accurate cash drawer following company policies and procedures
  • Operate the Customer Service Desk, handling lottery sales, refunds, bottle returns, and other customer inquiries
  • Main Front End Department merchandise, ensuring it is well-organized and visually appealing
  • Participate in training junior staff members to ensure they have the necessary skills to perform their duties
  • Adhere to and implement all applicable company standards
  • Support additional departments and functions as needed


What We Offer

We offer a comprehensive Total Rewards package designed to help our teammates live better – physically, financially, and emotionally.


The starting salary range for this position in British Columbia is $16.85/hr.


We will consider factors such as your working location, work experience, and skills, as well as internal equity and market conditions, to ensure you are paid fairly and competitively.