IT Governance Practice Advisor

3 weeks ago


Montreal, Quebec, Canada National Bank Full time

About the Role:

As an IT Governance Practice Advisor at National Bank, you will play a key role in aligning IT services with business models. Your expertise in analysis and synthesis, combined with your experience in IT service portfolio evolution, will enable you to make a positive impact and create value for our users in a transformation context.

Your Responsibilities:

  • Define and articulate needs for new IT services or modifications to existing services by supporting business models.
  • Establish and maintain relationships with our IT partners and support them to increase their maturity in the daily management of their IT services and business areas.
  • Carry out appropriate communications to announce developments or when a situation may cause impacts to users.
  • Offer your technological leadership to architects, teams or squads to support the execution of operational processes, according to ITIL governance, and contribute to the resolution of situations with high visibility.
  • Ensure that services and the trend of service levels agreed within the framework of internal agreements are aligned with expected levels.
  • Administer the enterprise architecture platform by supporting this practice in their needs and the evolution of the tool.

About the Team:

You will be part of a dynamic team of five colleagues, reporting to Genevieve Guilbert. Our team is known for its dynamism, rigor, and commitment to excellence. If you are naturally curious and looking for challenges, this position is for you.

What We Offer:

  • A competitive compensation package.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • A dynamic work environment and cutting-edge collaboration tools.
  • Ongoing communication and regular feedback.

About Us:

We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.



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