Technology Director

3 weeks ago

Toronto, Ontario, Canada MLSE Full time

• Key Role: The Technology Lead position plays a pivotal role in ensuring a seamless technology experience for Toronto Football Club and Toronto Argonauts. This individual will oversee all technology-related aspects, providing continuous support to guarantee smooth operations for both teams.

• Responsibilities:

  • Manage technology requests for TFC, Toronto FC II, Toronto FC Academy, and The Toronto Argonauts, ensuring timely resolution and 24/7 support for key team members and departments.
  • Provide IT support during games for various staff and media outlets, and set up technology for events like league meetings, press conferences, and scouting meetings.
  • Manage MLSE software, Toronto FC/Argonauts-specific software, and technology in team facilities, ensuring everything is functional and up-to-date.
  • Oversee technology and A/V projects, manage budgets, vendor relationships, and asset management, while collaborating with league representatives and venue technology teams.
  • Build and maintain successful working relationships with Major League Soccer (MLS), Canadian Football League (CFL) league representatives, and collaborate with MLS & CFL technicians on in-game and stadium-related issues/maintenance/upgrades.
  • Work closely with MLSE's IT department to develop and implement technology strategies and solutions that meet the needs of both teams.

• Qualifications:

  • Post-secondary degree or diploma in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or technology management, preferably in a sports or entertainment environment.
  • Experience with project management, including budgeting and vendor management.
  • Familiarity with broadcasting and event technology.
  • Solid understanding of software systems, particularly those related to sports management and facility operations.
  • Proficiency in A/V technology and IT infrastructure management.
  • Experience with cloud-based solutions and collaboration tools.
  • Excellent communication and teamwork skills to work with diverse teams, including coaches, scouts, and league representatives.
  • Ability to build and maintain effective relationships with various stakeholders.
  • Strong troubleshooting skills for technical issues during events and daily operations.
  • Ability to work under pressure, especially on game days and during critical events.
  • Willingness to provide 24/7 support and be available during non-traditional hours, including game days and special events.

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