Clerk 2 Position

3 days ago

Halifax, Nova Scotia, Canada Government of Nova Scotia Full time

About Our Opportunity

The Government of Nova Scotia is seeking a highly skilled and customer-focused individual to join our team as a Clerk 2 at the Maritime Museum of the Atlantic. As a key member of our Visitor Experience team, you will be responsible for providing exceptional service to visitors, responding to inquiries, and ensuring a positive experience for all who visit our museum.

Primary Accountabilities

  • Assist with the coordination of facility rentals, promotional activities, and special events.
  • Maintain and operate Point of Sale (POS) systems for admissions, pass sales, and retail purchases.
  • Ensure special offers, discounts, and cash handling procedures are completed in adherence with policies and procedures.
  • Orient visitors with the site and inform them of programming, events, and activities available.
  • Offer excellent customer service in a busy, fast-paced environment.

Qualifications and Experience

To be successful in this role, you will possess a strong interest in the cultural and natural history of Nova Scotia and its museums. You will have a minimum of grade 11 plus 3 years of related experience in a retail or customer service environment. You will also be proficient in the use of the Microsoft Office Suite and have excellent organizational skills, strong interpersonal and communication skills, and the ability to thrive in a busy work environment.

Assets for this Role

  • Training or certification in tourism, hospitality, retail, and/or museum studies.
  • Certification in first aid and WHMIS.
  • Ability to speak French or additional languages.

Benefits

The Government of Nova Scotia offers a comprehensive benefits package, including a defined benefit pension plan, health, dental, and life insurance, general illness, short and long-term disability, vacation, and employee and family assistance programs.

Working Conditions

This is a term employment opportunity with an anticipated end date of March 22, 2025. The successful candidate must be willing and able to work flexible hours, including weekends, evenings, and holidays, and successfully complete appropriate vulnerable background checks.

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