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Restaurant Operations Manager

2 months ago


Lac la Biche, Canada Restaurex Corporation Full time
Restaurant Assistant Manager Job Description

The White Bull LTD. is seeking a highly skilled and experienced Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Customer Service: Provide exceptional customer service, addressing customer complaints and concerns in a professional and timely manner.
  • Team Leadership: Supervise a team of 5-10 staff members, providing guidance, support, and coaching to ensure they have the skills and knowledge to perform their roles effectively.
  • Health and Safety: Ensure that health and safety regulations are followed, maintaining a safe and healthy work environment for staff and customers.
  • Negotiation and Communication: Negotiate with clients for catering or use of facilities, and communicate effectively with staff, customers, and suppliers.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and attention to detail.
Work Conditions and Physical Capabilities:
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.
  • Physical Capabilities: Standing for extended periods and ability to lift up to 25 pounds.
Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Strong focus on providing exceptional customer service.
  • Dependability: Reliable and dependable, with a strong work ethic.
  • Excellent Oral Communication: Excellent communication skills, both written and verbal.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organized: Highly organized, with the ability to prioritize tasks and manage time effectively.
  • Reliability: Reliable and dependable, with a strong work ethic.
  • Team Player: Strong team player, with the ability to work collaboratively with others.

Work Term: Permanent

Work Language: English

Hours: 30 to 35 hours per week