Hotel Operations Manager

3 weeks ago


Salmon Arm, Canada SureStay Plus Hotel by Best Western Salmon Arm Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at SureStay Plus Hotel by Best Western Salmon Arm. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities:
  • Co-ordination and Leadership: Co-ordinate activities with other work units or departments, establish work schedules and procedures, and perform same duties as workers supervised.
  • Guest Services: Assist clients/guests with special needs, co-ordinate, assign and review work, and maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Staff Management: Hire and train staff in job duties, safety procedures, and company policies, and requisition materials and supplies.
  • Work Environment: Work in a fast-paced environment with a large workload, standing for extended periods, and tight deadlines.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Schedule: 30 to 40 hours per week.

If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at SureStay Plus Hotel by Best Western Salmon Arm.



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