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Retail Store Manager

2 months ago

Richmond Hill, Ontario, Canada K&H LOYALTY SERVICES INC . Full time
Job Summary

We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at K&H LOYALTY SERVICES INC. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a high level of productivity.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, office staff, and volunteers to achieve store goals and objectives.
  • Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient restocking processes.
  • Customer Service: Provide exceptional customer service, resolving issues and addressing customer complaints in a professional and courteous manner.
  • Merchandise Management: Order merchandise, authorize returns, and maintain a visually appealing store display.
  • Work Schedules: Establish and manage work schedules to ensure adequate staffing and minimize overtime.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of retail experience.
  • Work Setting: Retail business.
  • Work Conditions: Walking, standing for extended periods.
  • Personal Suitability: Client focus, organized, team player, dependability, initiative, ability to multitask.
Work Environment

K&H LOYALTY SERVICES INC. is an equal opportunities employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.