Shift Manager

3 days ago


Lloydminster, Canada Second Cup Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Second Cup. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive exceptional service and high-quality products.

Key Responsibilities:
  • Lead and manage a team of staff to achieve sales and customer service goals
  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire and manage food service staff
  • Ensure that food and service meet quality control standards
  • Address customer complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical ability to stand for extended periods
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

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