Shift Manager

1 day ago


Lloydminster, Canada Second Cup Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Second Cup. As a Shift Manager, you will be responsible for leading a team of staff members and ensuring that our customers receive exceptional service and high-quality products.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff members, providing guidance and support as needed.
  • Customer Service: Ensure that customers receive prompt and courteous service, addressing any complaints or concerns in a professional manner.
  • Inventory Management: Maintain accurate records of stock, supplies, and sales, ensuring that inventory levels are adequate to meet customer demand.
  • Training and Development: Train new staff members on job duties, sanitation procedures, and quality control standards.
  • Reporting: Prepare and submit reports on sales, inventory, and customer feedback.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and proficiency in inventory management and reporting.
Work Environment:

Our coffee shop is a fast-paced environment where you will be required to stand for extended periods and work in a combination of sitting, standing, and walking.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Recognition: Recognition as a valued member of our team.

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