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Business Transformation Analyst
2 months ago
About the Role
The Provincial Health Services Authority (PHSA) is seeking a highly skilled Business Transformation Analyst to join our team. As a Business Transformation Analyst, you will play a key role in supporting the strategic and operational decision-making process of our team.
Key Responsibilities
- Act as a consultative partner by providing specialized expertise, analysis, and advice to internal and external stakeholders to support the organization's goals and objectives efficiently and effectively.
- Lead the timely compilation of financial information and written variance analysis as required for internal and external stakeholders, ensuring accuracy and reliability of these reports and analyses.
- Support the goals and objectives of the team with interventions such as change initiatives, strategy and planning facilitation, process re-design, role clarification, and restructuring.
- Proactively identify opportunities for process improvement that could result in added value, operational efficiencies, or cost efficiencies and resolve complex issues, making recommendations for new approaches to issue resolution.
- Lead and manage multiple projects within the designated area and across functions, including developing and setting milestones, project timelines, and project plans in response to broader organizational priorities.
- Provide structure and order to undefined problems and/or large-scale problems, making them easier to solve, and use systemic thinking in devising solution options.
- Research, identify, develop, and recommend best business practices for the department's initiatives, which support the broader scope of the department's vision and strategic goals.
- Gather and analyze information, anticipate and recognize problems and opportunities, create and evaluate alternatives, engage in continuous assessment and improvement to develop solutions, manage internal communications, and make appropriate recommendations regarding processes and planning.
- Facilitate the implementation of business process changes, assist in the development of business cases, and participate in special projects as required.
Requirements
- A level of education, training, and experience equivalent to a Master's degree in Business, Health Administration, or a related discipline, and a minimum of five (5) to seven (7) years of recent related experience, including experience in project/program management, business case research and development, preferably in a large, multi-site healthcare environment.
- Ability to apply critical thinking and analysis of issues and recommend solutions, demonstrated understanding of public sector accounting, demonstrated superior customer service skills, knowledge and experience in project management, strategic planning, and project implementation, strong verbal and written communication skills, demonstrated ability in preparing professional reports and presentation materials, ability to work under pressure and multi-task without supervision, ability to communicate complex and technical ideas in simple language, demonstrated ability to perform accurate, advanced data manipulation, analysis, and information, demonstrated administrative, organizational, work planning skills.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act.
- Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism, and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
About PHSA
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too – offering health, wellness, development programs to support you – at work and at home.
What We Offer
- Join one of BC's largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.