Food Service Team Lead

3 weeks ago


Indian Head, Canada Dairy Queen Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Dairy Queen. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities:

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Establish work schedules

Work Conditions and Physical Capabilities:

  • Fast-paced environment

Screening Questions:

  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Support for Persons with Disabilities:

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees:

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths:

  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching, and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People:

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers:

  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for Visible Minorities:

  • Applies hiring policies that discourage discrimination against members of visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities


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