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About Enns Brothers
Enns Brothers is a leading agricultural equipment dealership with a rich history of providing top-notch products and services to Manitoba producers. With 9 locations across the province and a team of 350 dedicated employees, we pride ourselves on our reputation for reliability, integrity, and community support.
Job Summary
We are seeking a dynamic Parts Sales Professional to join our team in Brandon. As a key member of our parts department, you will be responsible for providing exceptional customer service, locating and selling parts, and contributing to the success of our business.
Key Responsibilities
- Serve customers at the parts counter by understanding their requirements and efficiently locating the correct part to fill their need.
- Assist customers in determining the required parts using expert knowledge and company resources.
- Improve the likelihood of successful customer repairs by offering advice and inquiring about additional parts typically related to the repair.
- Handle incoming parts calls on all product lines.
- Create a welcoming atmosphere for customers and ensure they feel properly served.
- Provide written quotes to customers in a timely fashion and follow up on quotes.
- Participate in telemarketing parts sales during specific sales campaigns.
- Follow up on special orders and advise customers promptly when they are received.
- Ensure job accuracy when billing parts to work orders.
- Stay up-to-date on new products and models, and continuously upgrade parts knowledge.
- Work Saturdays on rotation and be on call.
Requirements
- Excellent customer service and customer relationship management skills.
- Cheerful disposition, positive attitude, and good public presentation.
- Above-average verbal communication skills.
- Familiarity with the sales process.
- Demonstrated ability to use a computerized inventory and ordering system.
- Basic mechanical aptitude and knowledge of general parts terminology.
What We Offer
We offer a competitive wage, monthly incentive program, comprehensive benefits, and group RRSP program. Join our team of friendly, talented professionals who share the goal of providing the best service and products to our customers every day.
