Esthetic Operations Manager

15 hours ago


Gatineau, Quebec, Canada Koena spa & bains nordiques Full time

We are seeking an experienced Esthetic Services Manager to join our team at Koena spa & bains nordiques.

About the Role

This is a senior leadership position that requires strong business acumen and a proven track record of success in managing esthetic services teams. As an Esthetic Services Manager, you will be responsible for directing and controlling daily operations, evaluating performance, planning and organizing resources, establishing policies and procedures, and supervising staff.

Key Responsibilities:

  • Operations Management: Direct and control daily operations, evaluate performance, and plan and organize resources to ensure efficient and effective service delivery.
  • Leadership: Supervise and train staff, establish or implement policies and procedures, and maintain a positive and productive work environment.
  • Customer Service: Address customer complaints or concerns and provide exceptional service to maintain a high level of customer satisfaction.

Requirements:

  • 5+ years of experience in esthetic services management or a related field
  • Diploma or certification in esthetics or a related field
  • Proven track record of success in managing esthetic services teams and improving operational efficiency
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • Competitive salary range: $60,000 - $80,000 per year (based on experience)
  • Commission and gratuities based on sales performance
  • Free parking available on site
  • Learning and training opportunities paid by the employer
  • Permanent full-time position with 35 hours/week
  • Bilingualism required (English/French)

Koena spa & bains nordiques is a dynamic and growing company committed to providing exceptional service to our clients. If you are a motivated and results-driven professional with a passion for esthetic services, we encourage you to apply for this exciting opportunity.



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