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Property Loss Claims Specialist
1 week ago
Company Overview
We are a leading insurance company dedicated to helping people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents our commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career.
About the Role
We're looking for a skilled individual to join our growing team as a Commercial Claims Appraiser, Property Large Loss. In this role, you will work on large and complex commercial property claims through all distribution channels, including Commercial Property, Energy, Equipment Breakdown, and additional Specialty Claims.
Key Responsibilities
- Provide detailed scope of damage for commercial losses with exposures in excess of $1M
- Analyze damage and create rebuild or reconstruction estimates, inclusive of identification and contingency factors
- Prepare tender documents and participate in the detailed analysis of bid packages, verifying accuracy, proposed timelines and scheduling
- Collaborate with the adjusting team to identify mitigation opportunities, and separate covered and uncovered costs
- Provide a detailed review of contractor invoices, supporting documentation, and recommendations for progress payments
- Oversee repair process to ensure timelines and budgets are met while tracking changes to ensure budget accuracy
- Responsible for time and materials oversight and cost negotiations, such as equipment, hourly rates, profit/overhead and economies of scale
- Assist with customer escalations
- Calculate ACV and RCV efficiently
- Dissect overlapping costs and responsibilities in multi-party losses
- Investigate and assess bylaw and code upgrade requirements
- Work with multiple stakeholders to identify potential risks, hazards, and trends, feedback and learning opportunities
- Mentor and guide regional appraisers to support succession planning
- Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations
Requirements
- Diploma in building appraisal and/or a relevant combination of education and experience
- Ten years of appraisal experience with a focus on large commercial losses
- Excellent knowledge of the Xactimate estimating software
- Extensive technical and practical knowledge of restoration of commercial construction
- Critical thinking and curiosity when approaching complex problems in time-sensitive situations
- Effective communication that enhances favorable business relationships and provides guidance to clients
- A knack for solving challenges while being able to gather information, evaluate scenarios and negotiate toward a solution
- Adapt to changing needs with optimism, flexibility, and agility
- Impeccable planning and organization skills that can establish an effective strategy
- Strong collaboration skills with a keen inclination to mentor and coach
- Appropriate knowledge of all relevant regulatory and code requirements
- Travel regularly as needed
- Have a valid driver's license and a good driving record
- Bilingualism (French/English) is an asset
