Application Administrator

2 weeks ago

Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

Job Summary

We are seeking a highly skilled Application Administrator to join our team at the Winnipeg Regional Health Authority. As an Application Administrator, you will be responsible for providing administrative and technical support for assigned applications within the defined enterprise architecture.

Key Responsibilities

  • Provide administrative and technical user support in response to escalations from the service desk
  • Plan, implement, and document upgrades or new application installations to expand the scope of services as part of a project team
  • Provide tier 2 response to incidents and problems escalated by the service desk, including independently triaging, investigating, escalating, or resolving, and documenting assigned incidents or problems
  • Ensure effective collaboration with all members of the work team to inform stakeholders of progress and resolutions

Requirements

  • 5 years of experience providing information analysis, data management, and promoting data quality and integrity, combined with demonstrated experience using and supporting assigned applications at the tier 1 and tier 2 levels
  • Prior experience with large ICT projects, hospital information systems architecture and design, use or maintenance of electronic health records or shared clinical information systems, and the Manitoba Personal Health Information Act (PHIA) are assets

Education and Qualifications

  • A post-secondary diploma in an information technology, computer science, engineering, or a related field from an accredited educational institution
  • Health informatics education and vendor applications specific to assigned application(s) are assets

Physical Requirements

  • Must be able to work safely in a typical computerized office environment with frequent meetings at multiple sites throughout the organization, and to lift and carry items of up to approximately 10 kg
  • Interruptions to respond to questions are common; dedicated and focused time for planning and concentration can be scheduled
  • Travel throughout the province requiring a valid Manitoba driver's license and use of a personal motor vehicle
  • Must be able to work flexible hours to accommodate the service requirements of source system and client organizations and support our 24/7/365, province-wide client needs through scheduled overtime and on call work as required

What We Offer

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends, and neighbours, please apply today.

How to Apply

Interested candidates should select the "Apply" icon below to upload their cover letter, resume, and copy of licenses/certification.

Security Clearance

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check, and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred.

Shared Health Values

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

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