Head of Retail Credit Risk Management
7 days ago
We are seeking a highly skilled and experienced professional to join our team as the Director, International Banking Retail Risk Collections. The successful candidate will lead the risk management function for collections and recovery operations in Latin America and the Caribbean markets. This role is responsible for developing and implementing a risk-based approach to collections and recovery, ensuring alignment with the Bank's strategy and objectives.
The ideal candidate will have a strong background in retail lending, collections, and risk management, with experience working in the Americas region. They will be able to provide expert advice on collections risk strategy and collaborate with business partners to drive initiatives that minimize risk while capitalizing on efficiencies.
Main Responsibilities:
• Develop and implement a risk-based approach to collections and recovery operations
• Lead the strategic management of collections risk, ensuring credit risks are clear and quantified
• Maximize account rehabilitation through effective account/customer management
• Mitigate risks/loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines
• Drive continuous improvement of collections risk methodologies, leveraging technology, best-practices, and global collections frameworks
Requirements:
• Spanish fluency is required
• Undergraduate degree or higher, preferably in statistics, business, economics, or finance
• Thorough knowledge of retail risk, collections, and/or collections operations in Mexico, Peru, Colombia, Chile, Uruguay, Central America, and the Caribbean
• Proven Bank/Retail Lending experience
• Expert knowledge of Retail Credit products
• Expert knowledge of debt recovery, policies, practices across key markets
• Good understanding of the Bank's business plans and objectives
Benefits:
• Competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
• Inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
• Career development and progression opportunities
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