Order Management Specialist

2 weeks ago


Calgary, Alberta, Canada Blackline Safety Full time
About the Role

We are seeking a highly organized and detail-oriented Order Management Representative to join our team at Blackline Safety. As a key member of our order processing team, you will play a critical role in ensuring the timely and accurate processing of orders for our clients.

Key Responsibilities
  • Process product sales orders accurately and efficiently
  • Liaise with internal teams, including Regional Sales Managers, Client Success, and Production & Shipping
  • Resolve customer concerns and provide proactive support via email and phone
  • Meet customer care goals and service levels for an exceptional customer experience
Requirements
  • 2-3 years of experience in supply chain and/or order processing
  • Strong business acumen and technical skills
  • Advanced verbal and written communication skills
  • Experience with CRM systems and credit card payment processing
About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet.



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