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Bilingual Claims Specialist

2 months ago

Canada Empire Life Full time
{"title": "Bilingual Claims Specialist", "description": "Empire Life Career Opportunity

We are seeking a highly skilled Bilingual Claims Specialist to join our Group Operations team at Empire Life. As a key member of our team, you will be responsible for managing disability claims, ensuring timely and accurate processing, and providing exceptional customer service.

Key Responsibilities:
  • Investigate and evaluate claims to determine eligibility for payment
  • Manage active claims duration using best practices
  • Communicate with claimants and employers to gather information and resolve issues
  • Develop and implement case management plans to ensure timely and sustainable return to work
  • Collaborate with team members to exchange ideas and gather information
Requirements:
  • Bilingual (French/English) language proficiency
  • University degree in a relevant field, such as anatomy, biology, or psychology
  • 3+ years of experience in disability claim management
  • Knowledge of medical terminology and disability management best practices
  • Strong communication and interpersonal skills
What We Offer:
  • Competitive salary and annual bonus program
  • Comprehensive benefits package, including life insurance, disability, and health coverage
  • Flexible work arrangements and annual vacation time
  • Defined contribution pension plan with employer matching

Empire Life is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates with disabilities and offer accommodations upon request.

", "lang_code": "en-US"}