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Customer Experience Developer

2 weeks ago

Burnaby, British Columbia, Canada Themis Solutions Inc. Full time
Customer Experience Developer Job Description:

We are seeking a highly motivated individual to join our team as a Customer Experience Developer. The ideal candidate will have a passion for delivering exceptional customer experiences and a proven track record of driving business growth through strategic marketing initiatives.

About the Role

In this role, you will be responsible for developing and executing customer advocacy programs that celebrate our customers and elevate their success stories. You will identify opportunities to enhance customer engagement, develop innovative solutions to drive business growth, and collaborate with cross-functional teams to align customer insights with broader business strategies.

Responsibilities

- Develop and execute customer advocacy strategies to drive customer engagement and retention.
- Collaborate with cross-functional teams to align customer insights with broader business strategies.
- Build relationships with customer advocates, streamline processes, and develop marketing programs that scale.

Requirements

- 2-4 years of relevant experience in customer marketing or a related field.
- Excellent written and verbal communication skills, with the ability to create engaging marketing content.
- Demonstrable success driving pipeline growth and revenue through integrated campaigns.

Benefits

Themis Solutions Inc. offers a competitive salary, top-tier health benefits, dental, and vision insurance. Our hybrid work environment allows for flexible time off policy, with an encouraged 20 days off per year. We also offer RRSP matching and RESP contribution, Clioversary recognition program, and a supportive team environment.