Pharmacy Support Associate

2 weeks ago

Innisfail, Canada Neighbourly Pharmacy Full time

About the Role

We are seeking a skilled Pharmacy Assistant to join our team at Neighbourly Pharmacy. As a Pharmacy Assistant, you will play a vital role in delivering high-quality pharmaceutical services to our patients.

Key Responsibilities

  • Provide exceptional customer service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with prescription processing, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
  • Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Conduct inventory management tasks, including receiving, unpacking, and stocking incoming shipments of medications and supplies.
  • Maintain a clean and organized pharmacy area, including medication shelves, dispensing counters, and workstations.
  • Perform administrative tasks, such as filing, faxing, and scanning documents, as well as processing insurance claims and coordinating prescription transfers.
  • Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.

Requirements

  • High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
  • Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
  • Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
  • Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
  • Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.

Working Conditions

  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
  • Work shifts may include evenings, weekends, and holidays, based on the operational hours of the pharmacy.

Neighbourly Pharmacy is an equal opportunity employer, committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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