Pharmacy Assistant

3 weeks ago

Innisfail, Canada Neighbourly Pharmacy Full time

About the Role

We are seeking a Pharmacy Assistant to join our team at Neighbourly Pharmacy. As a Pharmacy Assistant, you will provide essential support to pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients.

Key Responsibilities

  • Customer Service: Provide excellent customer service, responding to inquiries and resolving issues in a professional manner.
  • Prescription Processing: Assist with processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
  • Medication Dispensing: Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies, monitoring inventory levels and conducting stock rotations as needed.
  • Cleaning and Maintenance: Maintain the cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations.
  • Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents, as well as assisting with processing insurance claims and coordinating prescription transfers.
  • Compliance: Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.

Requirements

  • Education: High school diploma or equivalent, with completion of a pharmacy assistant program or relevant healthcare certification preferred.
  • Experience: Prior experience in a retail or healthcare setting is advantageous, but on-the-job training will be provided.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
  • Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
  • Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
  • Computer Literacy: Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems.
  • Team Player: Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.

Working Conditions

  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
  • Work shifts may include evenings, weekends, and holidays, based on the operational hours of the pharmacy.

Neighbourly Pharmacy is an equal opportunity employer, committed to delivering accessibility and equality to all job applicants, staff, and customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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