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Management Consultant

2 months ago


Toronto, Ontario, Canada Olade Consulting Full time
Job Title: Management Consulting Service Manager

We are seeking a highly skilled Management Consulting Service Manager to join our team at Olade Consulting. As a key member of our organization, you will be responsible for leading our service delivery team and ensuring the highest level of service quality to our clients.

Key Responsibilities:
  • Advise project teams on best practices and methodologies
  • Assign and coordinate projects and programs to ensure timely delivery
  • Direct the operations of our service delivery team and ensure alignment with our business objectives
  • Evaluate the operations of our service delivery team and identify areas for improvement
  • Provide expertise and guidance to clients on service quality and delivery
  • Review and analyze project and program performance to ensure alignment with business objectives
  • Plan and direct research initiatives to inform business decisions
  • Direct and advise staff on service quality assessment strategies and implementation
  • Plan, administer, and control budgets for client projects and contracts
  • Develop and implement policies and procedures to ensure service quality and delivery
  • Lead and instruct groups on service quality and delivery best practices
  • Monitor and evaluate service quality and delivery performance
  • Prepare research papers and reports for publication and presentation
  • Develop marketing and communication plans to promote our services
  • Analyze and provide advice on managerial methods and organization of our service delivery team
  • Develop flowcharts, layouts, and documentation to identify solutions and improve service delivery
  • Coordinate IT projects, including the design and deployment of new IT systems and services
Requirements:
  • 3 years to less than 5 years of experience in a similar role
  • Excellent oral and written communication skills
  • Initiative and ability to work in a fast-paced environment
  • Attention to detail and ability to work under pressure
  • Team player with excellent organizational skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment