Retail Sales Associate

6 days ago


Vancouver, British Columbia, Canada Grousemountain Full time
Company Overview
Grouse Mountain is recognized as one of the most trusted names in hospitality, offering truly rewarding and memorable experiences. Our well-known and loved brands have been bringing people together to celebrate unforgettable moments across Canada and beyond for over 50 years.

We are proud to be 100% Canadian-owned, and our core values focus on people, connection, growth, and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled.

Job Description
The Retail Associate plays a crucial role in delivering exceptional customer service and driving sales targets. This dynamic team member will use our POS system to process sales, ensure the store is well-stocked and visually appealing, and actively engage with guests to create memorable experiences.

Key Responsibilities:
  • Generate sales through guest engagement and determining customer needs
  • Drive sales through recommending customized solutions and maintaining industry product knowledge
  • Achieve and exceed sales targets
  • Process and cashier transactions using store POS software and equipment
  • Maintain current and in-depth knowledge of mountain services, promotions, and policies
  • Participate in ongoing training and coaching initiatives

Store Operations:
The successful candidate will perform operational activities including receiving and ticketing stock, inventory maintenance, store merchandising, and store housekeeping. They will conduct daily store operations and other related duties as assigned by management.

Required Skills and Qualifications:
  • Availability to work regular 6-8 hour shifts within store hours of 9 am to 10 pm most days
  • Successful completion of secondary school
  • Previous sales experience with an emphasis on customer service
  • Proven sales and customer service skills
  • Ability to communicate well in English
  • Non-residents must provide an unrestricted Canadian Work Permit

Benefits:
We offer a competitive hourly rate of $18.40 – $21.52 per hour, as well as a range of benefits and perks. These include free seasonal access passes, discounts at resort restaurants and retail outlets, referral bonuses, public transit subsidies, and more.

Others:
This position requires flexibility in terms of your work schedule, including weekends and statutory holidays. Shifts require standing for long periods, lifting, twisting, and other forms of manual tasks. If you are energetic, friendly, confident, and outgoing with a positive attitude, we encourage you to apply.

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