Customer Service Representative

3 weeks ago


Mississauga, Ontario, Canada Closet Factory - Toronto Central Full time

Closet Factory in Toronto Central is a dynamic company that values creativity, innovation, and teamwork. As a customer service representative, you will be the face of our organization, interacting with clients and ensuring their satisfaction.

We are seeking an experienced professional who can effectively manage multiple tasks, prioritize deadlines, and maintain a positive attitude in a fast-paced environment.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work independently or as part of a team to achieve common goals.

We offer a competitive salary of $18-$23 per hour, paid time off, bonus pay, and holiday pay. Our office hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 3:00 PM.

Key responsibilities include:

  • Responding to client inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and databases
  • Collaborating with other departments to ensure seamless customer service
  • Providing exceptional customer experience through strong communication and interpersonal skills

Required qualifications and skills include:

  • Excellent analytical and problem-solving skills
  • Ability to multitask and prioritize tasks efficiently
  • Strong attention to detail and organizational skills
  • Experience working with computers and software systems
  • Enthusiasm for learning and growth


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