Dedicated Customer Service Coordinator
2 weeks ago
Discover a dynamic opportunity as a Dedicated Customer Service Coordinator at Car-On Auto Sales, a family-owned dealership in Ottawa, ON.
About Us: With a commitment to customer satisfaction and growth, we're seeking a bilingual (French/English) professional to be the face of our company.
Job Summary: As a key member of our team, you will provide exceptional service to customers, handle administrative tasks with precision, and maintain organized records.
Responsibilities:
- Greet with a Smile: Welcome every visitor with a friendly demeanor, ensuring they feel valued from the moment they step into our showroom.
- Guide and Assist: Direct customers to the appropriate person or department with patience and courtesy, providing them with a seamless experience.
- Communicate Effectively: Handle phone calls with a proactive attitude, ready to help and resolve any issues promptly.
- Data Entry and Filing: Engage in precise data entry, filing, photocopying, vehicle licensing, and other vital administrative tasks to enhance our dealership's efficiency.
- Confidentiality and Collaboration: Handle sensitive information with discretion and collaborate seamlessly with staff to maintain accurate records.
Requirements:
- Bilingual (French/English) abilities
- Stellar customer service skills
- Effective phone handling capabilities
- Basic computer proficiency
Estimated Salary: $45,000 - $60,000 per year, depending on experience. We offer a competitive compensation package and opportunities for growth and development within our organization.
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