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Site Reliability Engineering Director: Leading Global Operations

2 months ago


Ottawa, Ontario, Canada Qlik Full time

Transforming Complex Data into Actionable Insights

A leader in the field for 14 years, Qlik empowers global customers with transformative data solutions.

About Qlik

We excel in delivering pervasive data quality and AI/ML capabilities that drive strategic business outcomes. Our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

Site Reliability Engineering (SRE) Role:

We seek a highly experienced Regional Director of Site Reliability Engineering (SRE) to lead and build a robust regional SRE organization. This role will be instrumental in aligning local SRE teams with global strategies while fostering collaboration across regions and with local development teams.

Responsibilities:

  • Lead the development and scaling of the regional SRE organization, focusing on building a strong team structure that supports growth and operational effectiveness.
  • Act as a manager of managers, guiding and mentoring SRE managers and team leads to enhance team capabilities.
  • Establish and maintain a culture of ownership, continuous learning, and improvement, aligned with global SRE principles.
  • Collaborate with Regional SRE Directors in other regions to drive consistency in reliability practices, share knowledge, and pool resourcing when needed.
  • Partner with local development teams to ensure reliability, scalability, and performance goals are met.
  • Lead cross-functional projects aimed at improving system reliability and performance, managing timelines, and balancing the need for immediate resolution with long-term improvements.

Requirements:

  • 10+ years of experience in Site Reliability Engineering, Software Development, or a similar role.
  • 5+ years of experience in a leadership role, managing managers or leading large, multi-team organizations.
  • Demonstrated success in building and scaling SRE or engineering teams in a complex, distributed environment.
  • Strong leadership and team-building abilities, with experience fostering a collaborative, inclusive, and high-performance culture.
  • Excellent project management and planning skills, with the ability to oversee large-scale initiatives from conception to completion.
  • Deep understanding of reliability, performance, and scalability challenges in large-scale systems.

Preferred Qualifications:

  • Experience working in a global organization, with specific experience leading regional or cross-functional SRE teams.
  • Previous experience in a director or senior leadership role within a software development or operations environment.

Compensation:

The anticipated base salary range for this role is $190,000 - $210,000 CDN per year. Qlik offers a comprehensive benefits package, eligibility requirements for benefits will be controlled by applicable Qlik plan documents and policies.