Customer Service Representative

2 weeks ago


Edmonton, Alberta, Canada MILLWOODS AUTO CENTRE Full time

We are seeking a highly skilled Customer Service Representative to join our team at Millwoods Auto Centre. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

About the Role

This is a full-time position that requires strong communication and interpersonal skills. You will be working in a fast-paced environment, responding to customer inquiries, resolving issues, and providing information on our services and products.

The ideal candidate will have a high school diploma and 2 years of experience in a customer-facing role. You will be confident, proactive, and able to work independently with minimal supervision.

We offer a competitive salary of $45,000 per year, based on your location and experience. This amount may vary depending on your qualifications and performance.

Responsibilities
  • Greet customers and respond to their inquiries in a professional and courteous manner
  • Provide information on our services and products, including pricing and availability
  • Resolve customer complaints and issues in a fair and timely manner
  • Operate a switchboard or telephone system to manage incoming calls
  • Schedule appointments and confirm details with customers
  • Handle payments and process transactions accurately
  • Answer phones and relay messages to other staff members
Requirements
  • Degree: High School Diploma
  • Experience: 2 years in a customer-facing role
  • Skills:
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Confidence and proactivity
    • Strong problem-solving skills
What We Offer

We offer a comprehensive benefits package, including health and dental insurance, paid time off, and opportunities for career advancement. Our team is dedicated to excellence and committed to providing an exceptional experience for our customers.

If you are a motivated and results-driven individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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