Platform Integration Specialist

3 days ago

Toronto, Ontario, Canada ThinkLP Full time $80,000 - $100,000
About ThinkLP

ThinkLP is a fast-growing retail operations software company that helps its customers curb risk by tracking, predicting, and mitigating looming risk issues. We primarily serve Loss Prevention (LP) departments across Fortune 100 companies, providing them with business intelligence to prevent risk in all facets. Our customers are some of the world's leading brands, recognized globally by consumers.

About the Role

The Analytics Specialist will be responsible for seamlessly integrating our point-of-sale (POS) system with various software applications and services, ensuring smooth and efficient operations. The ideal candidate possesses a strong technical background, exceptional problem-solving skills, and a proven track record of successfully integrating POS systems with other platforms.

Key Responsibilities
  • Develop and maintain APIs and other integration tools to facilitate data exchange between POS and third-party systems.
  • Troubleshoot and resolve technical issues related to POS integrations, ensuring minimal disruption to business operations.
  • Conduct thorough testing and validation of integrations to ensure accuracy and reliability of data transfers.
  • Monitor and analyze integration performance, identifying opportunities for optimization and efficiency improvements.
  • Provide technical support to end-users and internal teams regarding POS integrations.
  • Stay up to date with industry trends and emerging technologies, continuously expanding knowledge and expertise in the field.
  • Assist in project planning, estimation, and execution of integration initiatives within defined timelines.
  • Maintain comprehensive documentation of integration processes, configurations, and troubleshooting procedures.
Requirements
  • Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.
  • 3-5 years as a POS Integration Specialist or similar role, successfully integrating POS systems with various software applications.
  • Proficiency in programming languages such as Python, SQL, or other big data querying languages.
  • Experience using Salesforce Analytics, a plus.
  • In-depth knowledge of different POS systems and their hardware/software components.
  • Strong problem-solving and analytical skills, with the ability to quickly identify and resolve technical issues.
  • Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
  • Project management experience, with the ability to prioritize tasks as well as estimate and meet project deadlines.
  • Ability to work independently and as part of a team, collaborating effectively with colleagues and Clients.
  • Experience in working with startups is a plus.

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