Food Service Team Lead

4 weeks ago

Waterloo, Ontario, Canada Copper Branch Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and organized Food Service Team Lead to join our team at Copper Branch. As a Food Service Team Lead, you will be responsible for overseeing the daily operations of our café, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities:

  • Supervise and train a team of 5-10 staff members in various areas of responsibility
  • Ensure that health and safety regulations are followed at all times
  • Conduct performance reviews and provide feedback to staff members
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Negotiate arrangements with suppliers for food and other supplies
  • Organize and maintain inventory, including ordering and receiving supplies
  • Plan, organize, direct, control, and evaluate daily operations to ensure that they are running smoothly and efficiently

Requirements:

  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a food service or related industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Basic security clearance

Work Environment: Our café is a fast-paced environment with tight deadlines and repetitive tasks. You must be able to work well under pressure and maintain a high level of productivity in a dynamic environment.

What We Offer: We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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