Technical Support Specialist

8 hours ago


Oshawa, Ontario, Canada Anecca Ideas Corp. Full time

{"h2": "Job Summary", "p": "At Anecca Ideas Corp., we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems and networks. Your expertise will be essential in resolving issues, providing training, and ensuring the smooth operation of our IT infrastructure.", "ul": [{"li": "Provide technical support to users via phone, email, or in-person"}, {"li": "Troubleshoot and resolve technical issues with computer systems and networks"}, {"li": "Collaborate with other teams to identify and implement solutions to technical problems"}, {"li": "Develop and maintain technical documentation and knowledge base"}, {"li": "Stay up-to-date with the latest technology trends and advancements"}], "h2": "Requirements", "p": "To be successful in this role, you will need to have a strong understanding of computer systems and networks, as well as excellent communication and problem-solving skills. You will also need to be able to work in a fast-paced environment and prioritize tasks effectively.", "ul": [{"li": "Bachelor's degree in Computer Science, Information Technology, or related field"}, {"li": "1-2 years of experience in technical support or a related field"}, {"li": "Excellent communication and problem-solving skills"}, {"li": "Ability to work in a fast-paced environment and prioritize tasks effectively"}], "h2": "What We Offer", "p": "At Anecca Ideas Corp., we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply for this exciting opportunity.", "p": "Please note that only qualified candidates will be contacted for an interview.", "h2": "Work Conditions and Physical Capabilities", "ul": [{"li": "Fast-paced environment"}, {"li": "Work under pressure"}, {"li": "Tight deadlines"}, {"li": "Repetitive tasks"}, {"li": "Manual dexterity"}, {"li": "Attention to detail"}, {"li": "Sitting"}], "h2": "Personal Suitability", "ul": [{"li": "Accurate"}, {"li": "Client focus"}, {"li": "Initiative"}, {"li": "Judgement"}, {"li": "Organized"}, {"li": "Team player"}, {"li": "Ability to multitask"}, {"li": "Time management"}], "h2": "Experience", "ul": [{"li": "1 year to less than 2 years"}, {"li": "Durée de l'emploi: Permanent"}, {"li": "Langue de travail: Anglais"}, {"li": "Heures de travail: 40 hours per week"}]}



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