Store Operations Manager

4 weeks ago


Campbell River, British Columbia, Canada Island Lubricants Ltd. Full time

Job Summary

Island Lubricants Ltd. is seeking a highly skilled Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to lead a team.

Key Responsibilities

  • Direct and control daily store operations, ensuring a high level of customer satisfaction and sales growth.
  • Plan and organize daily store operations, including staff scheduling and inventory management.
  • Manage staff and assign duties, providing guidance and support to ensure a smooth and efficient work environment.
  • Study market research and trends to determine consumer demand and competitor activity, informing decisions on merchandise and services to be sold.
  • Determine merchandise and services to be sold, aligning with company goals and customer needs.
  • Implement price and credit policies, ensuring compliance with company standards.
  • Develop and implement marketing strategies to drive sales and customer engagement.
  • Plan budgets and monitor revenues and expenses, ensuring financial stability and growth.
  • Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
  • Recruit, hire, and supervise staff and/or volunteers, maintaining a positive and productive work environment.
  • Supervise office and volunteer staff, ensuring a high level of performance and customer satisfaction.

Requirements

  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in retail management or a related field.

Work Environment

  • Permanent position.
  • Work Language: English.
  • Hours: 32 to 40 hours per week.


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