Store Operations Manager
4 weeks ago
Job Summary
Island Lubricants Ltd. is seeking a highly skilled Store Manager to oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management, excellent communication skills, and the ability to lead a team.
Key Responsibilities
- Direct and control daily store operations, ensuring a high level of customer satisfaction and sales growth.
- Plan and organize daily store operations, including staff scheduling and inventory management.
- Manage staff and assign duties, providing guidance and support to ensure a smooth and efficient work environment.
- Study market research and trends to determine consumer demand and competitor activity, informing decisions on merchandise and services to be sold.
- Determine merchandise and services to be sold, aligning with company goals and customer needs.
- Implement price and credit policies, ensuring compliance with company standards.
- Develop and implement marketing strategies to drive sales and customer engagement.
- Plan budgets and monitor revenues and expenses, ensuring financial stability and growth.
- Resolve issues that may arise, including customer complaints and supply shortages, in a timely and professional manner.
- Recruit, hire, and supervise staff and/or volunteers, maintaining a positive and productive work environment.
- Supervise office and volunteer staff, ensuring a high level of performance and customer satisfaction.
Requirements
- Secondary (high) school graduation certificate.
- 2 years to less than 3 years of experience in retail management or a related field.
Work Environment
- Permanent position.
- Work Language: English.
- Hours: 32 to 40 hours per week.
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