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Food Service Supervisor

2 months ago


Richmond, British Columbia, Canada Big Way Hot Pot Richmond Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Big Way Hot Pot Richmond. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest standards of quality.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, ensuring that they are working efficiently and effectively to meet the needs of our customers.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.
  • Operations and Administration
    • Establish methods to meet work schedules and ensure that our restaurant is running smoothly and efficiently.
    • Maintain records of stock, repairs, sales, and wastage to inform our business decisions.
  • Human Resources
    • Hire food service staff and provide ongoing training and development opportunities to ensure that our team is equipped to provide exceptional service.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 to less than 7 months of experience in a food service supervisory role
  • Language
    • Fluent in English
What We Offer
  • Opportunities for Advancement
    • Ongoing training and development opportunities to help you grow in your career
  • Support for Diversity and Inclusion
    • Offers mentorship, coaching, and/or networking opportunities for persons with disabilities, newcomers, refugees, youth, and Indigenous people