Aircraft Service Agent
2 months ago
Job Summary:
We are seeking a highly skilled and safety-conscious Aircraft Service Agent to join our team at Skyservice. As an Aircraft Service Agent, you will play a critical role in ensuring the smooth operation of our airport facilities and providing exceptional customer service to our clients.
Key Responsibilities:
- Safely marshal aircraft in and out of arrival and departure areas, ensuring the security of the aircraft and providing car valet service, luggage handling as necessary;
- Operate fuel trucks safely, fueling and completing aircraft orders in a timely and efficient manner;
- Perform loading and receiving of fuel at storage facilities, adhering to strict safety protocols;
- Conduct regular aviation/jet fuel quality checks, utilizing various tests and procedures to ensure compliance with industry standards;
- Document fuel quality and fueling equipment inspections on applicable forms, maintaining accurate records;
- Tow aircraft in and out of hangars and on aprons/ramps, ensuring safe and efficient movement;
- Provide a range of ground services to aircraft, including connecting ground power units, lavatory waste disposal, and potable water services;
- Ensure readiness and replenishment of anti-ice equipment during winter snow events, maintaining a safe and operational environment;
- Maintain a professional appearance and conduct with customers and coworkers, upholding the highest standards of customer service;
- Maintain the cleanliness of all facilities and equipment, adhering to strict health and safety protocols;
- Perform other duties as required, contributing to the overall success of the team.
Requirements:
- High school diploma or equivalent required;
- Valid G driver's license required, with the ability to obtain a DZ license;
- Aviation experience considered an asset;
- Must be a team player with excellent communication skills;
- Basic computer skills required;
- Excellent customer service skills, with a focus on providing exceptional service to clients;
- Mechanical aptitude considered an asset;
- Ability to lift up to 50lbs, with a focus on maintaining a safe and healthy work environment;
- Ability to work outside in a variety of weather and environmental conditions.
Benefits:
- Competitive group health benefits coverage for you and your eligible dependents, including health, vision, and dental plans;
- Employee assistant program;
- Group retirement savings plan with company matching contribution;
- Paid time off, including sick days and personal days;
- Employee Referral Program;
- Service Awards.
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