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Director of Underwriting Operations
2 months ago
Reinsurance Group of America (RGA) is seeking a highly skilled and experienced Director, Underwriting to join our team. As a key member of our underwriting department, you will be responsible for managing a team of underwriters and ensuring that our clients receive timely and responsive service.
Key Responsibilities:- Manage a team of underwriters to achieve departmental objectives
- Develop and implement underwriting approaches and procedures
- Handle client-related issues and complaints
- Provide senior technical support to the underwriting team and clients
- Co-sign cases and underwrite cases from the underwriting queue
- Communicate and motivate the team to achieve high performance standards
- Manage, coach, and mentor staff to develop their skills and abilities
- Perform management tasks, including hiring, training, and evaluation
- Work on special projects as needed
- College diploma or university degree or equivalent working experience
- Minimum of 10 years of life underwriting experience
- FLMI and FALU preferred, or other industry designations
- Management experience, an asset
- Insurance company experience, an asset
- Reinsurance underwriting experience, an asset
- Bilingual French/English (oral and written) is required
- Advanced life insurance medical and financial underwriting skills
- Superior knowledge of current underwriting related developments in life insurance, reinsurance, and retrocession
- Advanced knowledge of medical underwriting, the financial aspect, and the law as applied in the evaluation of risk in life insurance
- Strong critical thinking skills, innovative, and creative
- Highly advanced ability to adapt new methods; work under tight deadlines and stressful conditions
- Comfortable with managing multiple projects and priorities
- Effective in collaborating with individuals across a wide variety of operational, functional, and technical disciplines
- Demonstrated persuasion and negotiation skills when working with internal/external customers to resolve issues/problems
- Effective people management skills, demonstrating the ability to lead, mentor, and develop employees
- Intermediate Word, SQL/Query, and Excel skills
- Excellent oral and written communication skills in French and English