Client Care Specialist

3 days ago

Nanaimo, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly motivated and customer-focused Client Care Representative to join our team at HUB International Canada West ULC (Canada West). As an Auto Associate, you will play a key role in advising new and existing clients on how to best protect their assets when it comes to automobile insurance.

Key Responsibilities
  • Build relationships with clients, colleagues, and automobile dealership representatives
  • Creatively offer a diverse selection of ICBC and private insurance products
  • Process a wide variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
  • Upsell and cross-sell other insurance products from our other departments
  • Perform administrative duties, such as answering the phone and inventory restock
What We Offer
  • A competitive salary range of $40,000.00 to $45,000.00, impacted by factors such as skills, experience, and working location
  • Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses and commissions
  • A dynamic and supportive work environment that encourages innovation and teamwork
  • Opportunities for career growth and development, including HUB Ready training and financial support for licensing and industry designations
About Us

HUB International Canada West ULC (Canada West) is a leading insurance brokerage that advises businesses and individuals on how to reach their goals. We are proud to be ranked 5th among the world's largest insurance brokerages and are committed to providing our clients with tailored solutions and unrelenting advocacy.

Our core values include entrepreneurship, integrity, teamwork, accountability, and service. We are a company that values education and continuous learning, and we will assist you along your career development path.

At HUB, we are passionate about making a difference in our communities and are committed to giving back through volunteer opportunities and charitable donations.

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