Customer Service Ambassador

3 weeks ago


Vancouver, British Columbia, Canada AMS of UBC Full time
About Us

The Alma Mater Society (AMS) is the student society at the University of British Columbia, working to enhance academic, social, and personal lives for over 56,000 students. As a leader in student services, we operate various food and beverage outlets, catering and conference operations, and the AMS Student Nest.

Job Summary

We are seeking an outgoing Customer Service Representative to join our team. This role is the first point of contact for guests, requiring excellent communication skills and a strong ability to work under pressure.

Key Responsibilities:
  • Provide exceptional guest service, ensuring a positive experience for all visitors
  • Meet and exceed sales goals through suggestive sales techniques and product recommendations
  • Demonstrate and apply comprehensive product knowledge to drive sales growth
  • Process transactions efficiently, adhering to AMS procedures
  • Maintain a clean and safe work environment, following AMS standards and guidelines
  • Adhere to AMS food safety procedures at all times
Requirements:
  • Able to stand for extended periods and lift up to 20kgs (44 lbs)
  • Available to work various shifts, including daytimes, evenings, weekends, and holidays, with a preference for morning availability
  • Capable of performing basic mathematical calculations for POS transactions
  • Able to learn quickly and collaborate effectively as part of a team
  • Prior experience in food service environments is an asset, as is Food Safe certification
Benefits

This temporary, part-time position offers a competitive hourly rate of $17.50, providing valuable on-campus employment opportunities and revenue that supports UBC students directly.



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