Sales Ambassador

4 weeks ago


Oshawa, Ontario, Canada Lush Full time
Role Overview

We are seeking a highly skilled and passionate Sales Ambassador to join our team at Lush Oshawa Centre. As a Sales Ambassador, you will be responsible for delivering exceptional customer experiences, driving sales, and building strong relationships with our customers and team members.

Key Responsibilities
  • Customer Experience: Provide world-class customer service, connect with customers, and identify their needs by listening attentively and asking open-ended questions.
  • Sales and Product Knowledge: Utilize StoreForce dashboard results and seek feedback to exceed sales goals, continually expand your product knowledge, and stay up-to-date on our products, ingredients, and unique benefits.
  • Team Involvement: Develop effective sales techniques and product knowledge, actively participate in teamwork, and foster a sense of belonging by promoting diversity, equity, inclusion, and belonging.
  • Operational Excellence: Maintain a clean, organized, and visually appealing store, prioritize your wellbeing, and keep up-to-date with company news and updates.
Requirements
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred Qualifications
  • Experience with consultation-based customer service models
  • Strong problem-solving skills to address issues that arise in day-to-day operations
  • Experience working in a team environment
  • Experience working in skincare or cosmetics
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages
What We Offer

We offer a competitive hourly rate of $18.48, a fun and inclusive team environment, and opportunities for growth and development.

As a Sales Ambassador at Lush, you will have the opportunity to make a positive impact on the world, one bar at a time.



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