Risk Management Professional

4 weeks ago

Toronto, Ontario, Canada Manulife Full time
About the Role

We are seeking an experienced Risk Management Professional to join our team as an AVP of Group Functions Operational Risk. In this role, you will play a pivotal part in ensuring that operational risks across our business activities and processes are managed in alignment with our risk appetite.

Key Responsibilities
  • Oversee adherence to the operational risk management framework and resilience approach, including associated policies and standards.
  • Review action plans to address identified gaps.
  • Ensure that assessment and reporting tools are developed and monitored by the business.
  • Document decisions, actions, and assessments adequately.
  • Develop and maintain appropriate escalation channels to resolve significant issues.
  • Collaborate with Segment ORRM, IRM, Compliance, Legal, Ops, and Tech 1B colleagues for global processes, projects, or change initiatives impacting multiple segments.
  • Provide ongoing support for operational risk metrics, engaging with business partners for data collection, reviewing results, and challenging performance/outcomes.
  • Promote a strong risk culture and oversee relevant risk culture assessment processes.
  • Manage direct reports and foster their development.
Requirements
  • Minimum 9-11 years of experience in operational risk management with strong knowledge of operational processes, risks, and controls.
  • Broad knowledge of financial services/insurance business and related products.
  • In-depth subject matter expertise in OSFI E-21 and its requirements.
  • Excellent written and oral communication skills.
  • Strong influencing skills with the ability to build effective relationships.
  • Detail-oriented with excellent analytical, critical thinking, and problem-solving skills.
  • Ability to work independently with minimal guidance.
  • High proficiency in MS Office Products and data analytics tools such as Power BI is a plus.
  • University undergraduate degree with a relevant professional designation preferred.
Preferred Qualifications
  • Experience with Power BI and other data analytics tools.
  • Proven ability to build and maintain effective relationships.
  • Strong strategic thinking and problem-solving skills.
  • Self-starter with the ability to navigate ambiguity.

At Manulife, we are committed to creating a diverse and inclusive work environment that fosters growth and development. We offer a competitive salary range of $123,400.00 CAD - $229,300.00 CAD, as well as a comprehensive benefits package and opportunities for professional growth and development.

Manulife is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

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