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Shift Manager

2 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada United Foods Inc. OA McDonald's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at United Foods Inc. O/A McDonald's Restaurant. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.

Key Responsibilities
  • Supervise and Coordinate Activities: Supervise and co-ordinate activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train and Develop Team Members: Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to ensure that team members are meeting performance expectations.
  • Quality Control: Ensure that food and service meet quality control standards, and take corrective action when necessary to maintain high standards.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, and ensure that customer feedback is acted upon in a timely and effective manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Supervision: Supervise and check assembly of trays, and ensure that all team members are working efficiently and effectively.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 year to less than 2 years of experience in a fast-paced food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and ability to maintain a high level of accuracy and attention to detail.
Benefits
  • Health Benefits: Dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits.
  • Financial Benefits: Group insurance benefits and life insurance.
  • Other Benefits: Free parking available, learning/training paid by employer, and team building opportunities.
Support for Diversity and Inclusion
  • Accessibility: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Support for Newcomers and Refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Support for Indigenous People: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • Support for Visible Minorities: Applies hiring policies that discourage discrimination against members of visible minorities.