Operations Duty Manager – Gander

2 weeks ago

Gander, Newfoundland and Labrador, Canada NAV CANADA Full time

About the Role:

This is an exciting opportunity to join NAV CANADA as an Operations Duty Manager – Gander. As a key member of our team, you will be responsible for ensuring the operational safety, service, and quality of Air Traffic Services in collaboration with various stakeholders.

Key Responsibilities:

  • Evaluate daily service delivery performance and report performance to the Manager, Area Control Centre Operations (MACCO) and Manager, Air Traffic Operations (MATO).
  • Assist Site and Speciality Supervisors for immediate interpretation of Air Traffic Services Administration and Management Manual (ATSAMM), Manual of Air Traffic Services (MATS), Canadian Aviation Regulations (CARs) requirements and elevate the request for interpretation if required.
  • Identify, plan and direct daily operations during non-normal events such as airport or runway closures, major weather events, flight inspections, partial or full Communications, Navigation and Surveillance - Air Traffic Management (CNS-ATM) equipment failures, implementation of new ATS technology, aircraft incidents and/or accidents, etc.
  • Notify appropriate stakeholders of any affected facilities of equipment or environmental discrepancies/outages and emergencies/unusual situations that may impact the facility(ies).
  • Identify resource requirements to deliver day of operation services and execute on productivity and service delivery improvements within budget.
  • Be responsible for ATS staff during the day-of operation including the responsibility to match daily staff requirement to traffic, hire overtime, allocate operational priorities, provide guidance and coaching to staff, approve ad-hoc leave and take disciplinary action as required.

Requirements:

  • Successful completion of secondary school, or equivalent.
  • 3 years supervisory or management experience in the industry.
  • Equivalent level of knowledge gained through extensive management experience in an aviation operational environment.
  • Knowledge and understanding of the aviation industry.
  • Knowledge and understanding of the Canadian Air Navigation System and Air Traffic Management.

What We Offer:

  • Very competitive pay and flex benefits you can tailor to your needs.
  • Generous vacation, defined benefit pension, wellness days, and paid sick days.
  • Challenging, innovative work environment.
  • A rewarding career and many opportunities for growth and development.
  • Challenging, team-oriented work environment.
  • Diverse and inclusive workforce.

Working Conditions:

  • This position, based at Gander ACC, is classified as an on-site position and will involve shifts that are normally scheduled between 0700 – 2300 hrs and will require some on-call duty after hours.
  • Occasional travel required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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