Hotel Operations Director

3 days ago


Vernon, Canada PHI Hotel Group Full time

About PHI Hotel Group

PHI Hotel Group is a leading hospitality company that strives to provide exceptional guest experiences. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our hotel.

Job Summary

We are seeking an experienced Hotel Operations Director to oversee the day-to-day activities of our hotel. This is a challenging and rewarding opportunity for a talented professional who is passionate about delivering excellent service and driving business growth.

About You

To be successful in this role, you will need:

  • a proven track record in hotel operations, preferably with experience in managing teams and implementing operational strategies;
  • excellent communication and leadership skills, with the ability to motivate and inspire your team;
  • a deep understanding of hospitality industry trends and best practices;
  • strong analytical and problem-solving skills, with the ability to make informed decisions quickly;
  • the ability to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.

The Role

As a Hotel Operations Director, you will be responsible for:

  • overseeing the overall performance of the hotel, including revenue management, customer satisfaction, and employee engagement;
  • developing and implementing operational strategies to drive business growth and improve efficiency;
  • leading and motivating a team of staff to deliver exceptional guest experiences and achieve business objectives;
  • collaborating with other departments, such as marketing and sales, to develop and execute strategic plans;
  • analyzing data and metrics to inform decision-making and optimize hotel operations.

What We Offer

In return for your expertise and dedication, we offer a competitive salary of $65,000 - $80,000 per annum, depending on experience. Other benefits include:

  • performance-based bonuses;
  • opportunities for career advancement within the company;
  • comprehensive training and development programs;


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