Undergraduate Program Coordinator

4 weeks ago

Toronto, Ontario, Canada York University Full time

Purpose:
The Faculty of Liberal Arts and Professional Studies (LA&PS) at York University is a dynamic and innovative community that fosters academic excellence and student success. As an Undergraduate Program Administrator, you will play a critical role in supporting the undergraduate program, serving as the primary staff contact for inquiries, and providing administrative support to the Undergraduate Program Director and/or Program Coordinators.

Responsibilities:
• Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
• Assist with the development and implementation of academic policies, procedures, and regulations, ensuring compliance with University, Faculty, and academic unit requirements.
• Coordinate and support the delivery of undergraduate programs, including course scheduling, curriculum support, and degree progress reports.
• Collaborate with the Undergraduate Program Director and/or Program Coordinators to ensure seamless program operations, providing continuity, historical perspective, and transitional support as needed.
• Contribute to a positive and inclusive team environment, fostering a culture of respect, trust, and collaboration.

Requirements:
• College Certificate in Office Administration or equivalent (one year of related University courses).
• Proven experience in academic administration, preferably in a higher education setting.
• Excellent communication, organizational, and interpersonal skills, with the ability to work effectively in a fast-paced environment.
• Proficiency in MS Office, particularly MS Word and MS Excel, as well as experience with online student records systems.
• Ability to multitask, prioritize tasks, and meet deadlines while maintaining attention to detail and accuracy.

What We Offer:
• A dynamic and supportive work environment that values diversity, equity, and inclusion.
• Opportunities for professional growth and development, including training and mentorship programs.
• A comprehensive benefits package, including health, dental, and vision coverage, as well as a pension plan.
• A generous vacation and sick leave policy, as well as access to York University's recreational facilities and programs.

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