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Shift Manager

2 months ago

Saint Paul, Canada BOSTON PIZZA ST. PAUL Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Boston Pizza St. Paul. As a Shift Manager, you will be responsible for ensuring the smooth operation of our restaurant during your shift.

Key Responsibilities:
  • Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing feedback and coaching to improve performance.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, and ensure that all customers receive excellent service.
  • Reporting: Prepare and submit reports on sales, inventory, and other key performance indicators.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a fast-paced environment, with a combination of sitting, standing, and walking.
  • Language: Fluency in English.
  • Work Schedule: 37.5 hours per week.
Work Environment:

Our restaurant is a fast-paced environment with tight deadlines, and we require our Shift Managers to be able to work under pressure while maintaining a high level of quality and customer service.